Turabo BCR Café - Team Report
I. Investor's point of view (Observations and Improvements)
Location: in one of the most important zones in
Ř solution: employ more personnel; make surveys to be sure that the clients are satisfied with the services
Ř solution: rearrange the tables, so that clients do not feel embarrassed to talk about intimate subjects; remove the tables from outside
Incentives for investing:
II. Inspector's point of view
Ř solution: build a toilet only for the café's customers and staff; pay closer attention to hygiene;
· the carpet is not clean enough
Ř solution: make sure that the carpet is cleaned minimum 2 times/day; employ more cleaning staff;
· there is a special place for non-smokers, but it consists of only one table.
Ř solution: widen the area for non-smokers.
III. Team member's opinions
Mirela: In my opinion, Turabo BCR Café is a good place to invest in: famous, with a pleasant atmosphere and profitable because it has high prices and lots of customers. However, I couldn't notice that there are lots of people unsatisfied with the fact that it has a common bathroom with a bank, which also happens to be rather dirty. So, I strongly advise them to build one. All in all, I did found this experience exciting and very beneficial.
Alexandra: I believe, this coffee shop is a good opportunity for starting a business, especially because of its well known name the clientele has already developed and we don't have to spend time and money advertising. With minor upgrades as said before, Turabo from BCR Romana can be turned into a 5 star coffee shop.
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